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A CRM your team will actually keep up to date

Most dealership CRMs are a place data goes to be typed in. AutoEdge's is built around the record itself: the lead, the visit, the drive, the texts, the appointment and the deal are one timeline, and the next action is derived from what is on it.

Request a demoWhat AutoEdge covers

Every conversation on one record

  • Text and email in one inbox per customer, with read state that reflects who has actually opened it.
  • A timeline that shows what happened and who did it, resolved to the employee rather than an id.
  • Showroom check-in, the vehicle they came for, and a check-out that records the outcome.
  • Test drives with the plate, the driver and what was noted on the way back.

Follow-up that is measured

Response time is recorded against your own standard, so an unanswered lead is a fact on a screen rather than something somebody notices a week later. Leads that are going quiet surface before they go cold.

Duplicates are reviewed, never merged behind your back

Matching phone numbers and email addresses surface a candidate pair. A human picks the survivor and confirms, and a name that disagrees blocks the merge behind a second acknowledgement. Nothing merges automatically.

Consent is tracked where it belongs

  • Text consent is recorded per customer, with the instant it was given kept on the record.
  • Change a customer's phone number and the old number's consent does not follow it.
  • An email unsubscribe stops marketing email and leaves your paperwork and appointment confirmations alone.
  • Quiet hours and suppression apply to every automated send, not just some of them.